Testimonials

I was looking around for a, well I wasn’t really sure what I was looking for, all I knew was that we needed someone to come into the business as part consultant, part coach, part mentor, part objective opinion person and assist myself, my business partner and our recently promoted GMs to set the business on the right course for the next 5 years. After asking around I kept getting introduced to coaching companies that could come in and assess the business, then decide which coach would suit us best and then come back and work with us as a group and individually to grow and develop, blah blah blah…yes these companies have an important role to play and we previously had a coach for the company a few years ago and quickly learnt that it was benefiting the staff individually but had zero effect on the overall business as we required. Well then I was introduced to Charlotte Rimmer and over an eight minute phone call whilst driving in traffic we instantly hit it off….everything I said about wanting someone to come in and work with us to set the strategy, focus the business, mentor our GMs and pass feedback through a three way communication channel while being a part of the S2M family for the next 5 years was exactly the service she could offer. It’s been 6 months now and what can I say, working with Charlotte is a dream – she’s the only person that’s made our business accountable in 9 years and the impact has been remarkable. I don’t think I need to say much more, we love working with Charlotte and will continue to for years to come.

Charlotte works closely with our business and has helped us to set a plan moving forward. She has provided management advice, aided us with setting clear direction for our business and also helped us with making some crucial but extremely difficult decisions. Her advice has been invaluable to us. I would recommend Charlotte highly to any small business owner who is looking for a commercial sounding board. Anyone who can sit in between a husband and wife management team is a brave and strong person! Prepare to be challenged but in a really nice and supportive way!

Over a 6 month period the weekly Skype meetings with Charlotte, to help with the development of my business has proved invaluable. I live and work in Singapore and it can sometimes be a bit isolated in terms of getting help but the ability to do these meetings remotely allowed me to use an incredible resource. Many thanks Charlotte.

Charlotte has asked the right questions to lead me to very solid business decisions. She has helped me focus and prioritise what is important in my business. Her coaching has helped me to evolve my business & direct it on a path that I am proud of. Charlotte is able to strike a unique balance of careful listening with her wealth of knowledge & experience.

Charlotte has been an invaluable sound-board, advisor and mentor to me over the past two years. Her dedication to ensuring that you have the very best advice and follow-up on how things are tracking and what results are being seen is commendable. Charlotte has challenged my thinking on a number of topics and has helped me approach challenges and obstacles from an alternative point of view. She builds trust quickly, always delivers on what she says she will and does it with enthusiasm, candor and an engaging and warm style. If you need a mentor, coach and guide and don’t mind doing homework (you will be expected to do homework!) and need someone that you can rely on regardless of the day of the week or time of the day then Charlotte is someone you should get to know.

Aide de MD is the perfect solution for me as a small business owner. I had been used to working in larger companies throughout my career where everyone had specialist roles so setting up Belle Porschelle required pulling together a variety of skills and working 24/7. I soon realised that it was not physically possible to do absolutely everything and that I was not allowing the business to grow as best I could. Charlotte knows a lot of excellent professionals and has put me in touch with some valuable contacts to improve efficiency and enable me to focus on sales and over viewing the business which has in turn improved performance. We meet monthly and I find this an excellent time to discuss with a like-minded peer various business initiatives and ensure that I have a dedicated timeframe to complete objectives from the last meeting before the next one! I highly recommend Aide de MD and Charlotte to any SME looking to ensure they run a truly effective business across all facets. The confidence she can provide with decision making is invaluable.

I hired Charlotte to lead my high achieving sales team while on maternity leave. Charlotte has demonstrated a dedicated and versatile skill set managing different scenarios with the same amount of professionalism and focus. It is easy to work with Charlotte because she has a delightful personality and maintains an honest and upfront communication style. I have no hesitation recommending Charlotte to a fellow Managing Director in or outside the industry as I believe she could turn her hand to most things.

Thank you for all your help Charlotte, I have been delighted with how you have run my business.

Charlotte has a very broad skill set and wide ranging experience which makes her an excellent internal resource. She is an active listener and, although very wise, does not try and solve the problem for the staff member. She will listen, ask pertinent questions, and work through the issue with you until you come up with your own solution. Charlotte worked in the business in an Operations/HR/Business mentoring role and ensured an extremely supportive environment for all staff. She is highly approachable and her natural warmth encourages staff to ‘get comfortable’ discussing topics that may otherwise go undiscovered. I highly recommend Charlotte for any business. I worked with her in the recruitment sector but her skills are transferable to any organisation.

We consider Charlotte to be an invaluable support to Bushlink as we experience rapid growth of our social enterprise. Charlotte has provided individual guidance in an honest, pleasant and open manner. Our enterprise is small but has complex issues and is growing quickly. Charlotte’s skills and perspective have significantly contributed to our understanding of business development and the success of our social enterprise. I would highly recommend Charlotte and thank her for all her support.