August 21, 2019
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July 29, 2019
Are Your Staff Too Happy?
Are your staff too happy? Managing your business requires KPIs and measurement in various numbers. One of those numbers is staff retention.
June 20, 2019
Seven Tips to Successfully Work Remotely
“It doesn’t work for me”, “I don’t feel like they’re part of the team”, “I don’t know how to be disciplined”. These are just some of the comments I hear from businesses requiring varying levels of on-site presence versus remote work. I know that there is a larger issue to working remotely than just permission […]
April 30, 2019
Tips for Running an Effective Strategy Day
We held our own Aide de MD biannual strategy workshop recently. You can imagine, enormous post-it notes all over the office, sore arms from writing on the walls, and thank goodness for UberEATS delivery.
April 10, 2019
5 Tips to Correct Passive Aggressive Behaviour in the Workplace
I recently had a conversation with a director who was changing companies. She was advised that passive aggressive behaviour was a problem in this specific organisation. Interesting. Why, when Australians are recognised for being so laid back, friendly and open?
February 6, 2019
Is it Hard to Say “No”?
I struggle with this concept. I know some amazingly strong people and they tell me that business owners and senior execs will sometimes not return calls or emails rather than saying “No, thank you” to a project or service.
December 21, 2018
Seven Tips to Grow Your Business in 2019
Published in the Australian Financial Review – 21st December 2018 … If you want a different result next year from this year, do something different. Get a start over the holidays by using the following seven tips.
November 21, 2018
“Charlotte, I Need To Talk To You …”
“We’ve launched, bought, started up … a new branch, division, product, so exciting but can we talk about a plan to execute and implement it?”
September 4, 2018
Why Hire a Coach When You’ve Got a Manager?
Coaching is the hot topic of the moment, again, or is it always? What do you think of coaching? I’ve noticed a change over the years, it is gaining increasing respect and recognition. Interviews I’ve seen on Bloomberg with highly recognised business “growth guru” Verne Harnish, (who’s recent book, Scalability, is on order for me […]
August 14, 2018
Are Surveys Pointless?
As a facilitator, it’s generally my own instinct which guides me from one stage to another in a presentation/workshop/strategy day. I have a full run-sheet which is a 5-minute breakdown of the 4-hour program but sometimes I need to go “off piste” depending on responses and the mood of the room.