Testimonials

We have worked with Charlotte for over four months and found her approach to facilitating desired change within our business highly valuable.

We are a business that is approximately 7 years old that had grown from 2 partners to a team of 17 people and we knew “what got us here won’t get us there”. Charlotte has been instrumental in helping us investigate and navigate through various issues by first acknowledging them and then taking initiatives to act on changes to enhance the way we all work together and facilitate resetting the business for future growth.

We intend on continuing to utilise Aide de MD services in the future.

I have had the pleasure of working closely with Charlotte for almost 3 years. We approached Charlotte to assist us with strategic planning for our business during a period of significant change. Charlotte was an invaluable external commercial sounding board for us, who was able to work with us to identify and work towards our desired business goals.

Charlotte listened to us and provided us with clear management advice, challenging us to work towards our goals and supporting us to achieve them. She also assisted us with staff matters, providing coaching and mentoring for our staff. Charlotte’s clear, no nonsense, but gentle approach was exactly what we needed and her expertise and assistance have been invaluable. I would highly recommend Charlotte to any small business seeking an external business expert with a personal approach to guide them in the right direction. Charlotte has been an incredible mentor and I will be forever grateful for her guidance and support.

Charlotte combines exceptional management know-how with practical strategy. She is equally cognisant of big picture and fine detail, and has been instrumental in identifying and supporting positive structural change for growing our business.

Charlotte applies her expert business knowledge and vast corporate experience to assist organisations consider appropriate growth strategies to drive profitability. For us, Charlotte is a trusted and valued adviser in our business. Having worked together for almost a decade, Charlotte’s deep understanding of our business, its people and insights for its potential are exceptional. We particularly enjoy Charlotte’s consultative approach, her easy disposition and her capacity to keep the conversation aligned with our business strategy; ensuring things stay on track.
With these valuable insights into our business I chose Charlotte to Chair our advisory board where she leads a group of senior executives, all the while ensuring they drive the depth of critical thinking and problem solving required.
Charlotte’s presence is a key component to our success and we look forward to working with her as we continue to grow GFLD.

I was looking around for a, well I wasn’t really sure what I was looking for, all I knew was that we needed someone to come into the business as part consultant, part coach, part mentor, part objective opinion person and assist myself, my business partner and our recently promoted GMs to set the business on the right course for the next 5 years. After asking around I kept getting introduced to coaching companies that could come in and assess the business, then decide which coach would suit us best and then come back and work with us as a group and individually to grow and develop, blah blah blah…yes these companies have an important role to play and we previously had a coach for the company a few years ago and quickly learnt that it was benefiting the staff individually but had zero effect on the overall business as we required. Well then I was introduced to Charlotte Rimmer and over an eight minute phone call whilst driving in traffic we instantly hit it off….everything I said about wanting someone to come in and work with us to set the strategy, focus the business, mentor our GMs and pass feedback through a three way communication channel while being a part of the S2M family for the next 5 years was exactly the service she could offer. It’s been 6 months now and what can I say, working with Charlotte is a dream – she’s the only person that’s made our business accountable in 9 years and the impact has been remarkable. I don’t think I need to say much more, we love working with Charlotte and will continue to for years to come.

Before meeting Charlotte and working with her I thought having a business consultant would never work for me. How wrong could I have been? Charlotte and her amazing skills have put balance and structure around my business, and helped me move from a small “start-up” to a well structured company. I look forward to my monthly meeting as I know that I will be guided back on track (if I have lost my way in daily operations), and directed to work “on the business” as well as “in the business”. Charlotte is there to put things right and set goals and tasks to help me stay on track. I would recommend one session with Charlotte…it is a must for every business no matter how big or small you are…! I know that Derma Aesthetic’s growth has had so much to do with Charlotte’s leadership and guidance.

Charlotte works closely with our business and has helped us to set a plan moving forward. She has provided management advice, aided us with setting clear direction for our business and also helped us with making some crucial but extremely difficult decisions. Her advice has been invaluable to us. I would recommend Charlotte highly to any small business owner who is looking for a commercial sounding board. Anyone who can sit in between a husband and wife management team is a brave and strong person! Prepare to be challenged but in a really nice and supportive way!

Over a 6 month period the weekly Skype meetings with Charlotte, to help with the development of my business has proved invaluable. I live and work in Singapore and it can sometimes be a bit isolated in terms of getting help but the ability to do these meetings remotely allowed me to use an incredible resource. Many thanks Charlotte.

Charlotte has asked the right questions to lead me to very solid business decisions. She has helped me focus and prioritise what is important in my business. Her coaching has helped me to evolve my business & direct it on a path that I am proud of. Charlotte is able to strike a unique balance of careful listening with her wealth of knowledge & experience.