" “Charlotte helped me to bring discipline and structure in my planning to enable me to better achieve my goals at Mission Australia and more importantly ensure that my work has high impact. She helped me build on what I had already achieved and to claim my authority. I particularly appreciated her willingness to journey with me to incorporate family, personal and other goals which has enhanced my effectiveness as a director of the not-for-profit boards on which I serve. ” "
David Pigott, General Manager, Corporate and Community Partnerships, Mission Australia, 2012
" In 2010, after 20 years in business, I approached Charlotte to help us deal with some changes in our business and to gain objective advice on how to improve our staff management and develop our own skills. I wasn’t sure of the outcome as I was confident that we had systems in place. However, once the conversation started we realised where we could change to get better results. We worked on improving our internal systems; getting more out of our staff by listening and observing their skills and noticing the quiet achievers who were able to take more responsibility. This enabled us to delegate and gain more from our staff meetings and planning. I personally highly recommend Charlotte as a business consultant to help grow and develop a successful business and would love to have her permanently on my team. I realised that I was too comfortable and also how important it is to change with new staff, to continue to gain respect, and to improve communication with staff and partners. When you’re comfortable in your business is when you need a business consultant because you stop trying so hard. I’ve learnt a lot and gained better life balance so thank you Charlotte for reminding me what I wanted in the first place and showing me how to achieve it, .” "
Nicky Cassidy, Owner, Cassidy's of Harbord, 2013
" “I really appreciate the way you provide a structure for me to make objective decisions about my business. I'm also grateful for the tricks and systems you teach me...” "
Bernadette McGree, Owner, Mukti Bhukti, 2012
" Before meeting Charlotte and working with her I thought having a business coach would never work for me. How wrong could I have been? Charlotte and her amazing skills have put balance and structure around my business, and helped me move from a small “start-up” to a well structured company. I look forward to my monthly meeting as I know that I will be guided back on track (if I have lost my way in daily operations), and directed to work “on the business” as well as "in the business". Charlotte is there to put things right and set goals and tasks to help me stay on track. I would recommend one session with Charlotte...it is a must for every business no matter how big or small you are…! I know that derma aesthetic’s growth has had so much to do with Charlotte’s leadership and guidance.2012 "
Simone Vescio, Managing Director, Derma Aesthetics Pty Ltd, 2012
" Charlotte Rimmer brought unique and impartial insight into the way we managed all aspects of our business. Her innovative approach in facilitating strategy formulation was both enjoyable and inspirational. "
Carolyn Starkey, Colin Skyba, Verve Films
" In the beginning, there were 3 sole traders with complementary skills and an ethic of hard work. Their new studio, intriguing new name, edgy logo and new printer had cemented their joining. Those 3 sole traders were a 'real business'. Or were they? Enter Aide de MD, smiling and shrewd, understanding and sharp, explaining why there was work to be done ON the business. It has seemed easy being guided through the maze of business setup, planning, people management, and internal systems. There's been never ending tactics to manage the intricate elements of running the business, a business that we've wanted to mould to our own style. It's obvious that Charlotte has a wide working knowledge of business, but what has fit us so well is her encouragement of our need to break moulds in our field. She's guided us with true personality, innovation and human touch. Her sound advice and honest care has helped us to grow our real business well beyond our expectations, in both reputation and financial terms. "
Charlotte Malycon, Tim Quinn and Dan Day, Kindleman
" Handling Matters employed Charlotte Rimmer to assist in the preparation, implementation and follow-up of our 2 day conference at Cypress Lakes Hunter Valley. Charlotte had come highly recommended to us by a fellow work colleague. We were thoroughly impressed with Charlotte’s keen directive, professional and tremendously organised approach to our conference. Charlotte has an extremely friendly and approachable persona which we all enjoyed. We would certainly recommend Aide de MD to any potential business looking at hosting a conference. We will certainly be employing Charlotte’s services for our next Handling Matters conference. "
Michelle Chapman & Kirsty MacPherson, Directors, Handling Matters Pty Ltd
" Charlotte came into my life via a close friend and mentor and I am so glad I took up her recommendation. As CEO of a small NFP with limited resources it is imperative that I keep my focus and Charlotte assists me in doing just that. Through her experience and expertise she steers me through my challenges, making sure I keep my focus both day to day and longer term. Charlotte challenges my thinking, makes me consider options I may not have otherwise, and reinforces my goals. She is a wonderful resource in my business for bouncing off ideas, no matter how obtuse. Thank you Charlotte, for being in my life. "
Suzanna Barnes-Gillard, CEO, Institute of Public Works Engineering Australia Qld Division
" Charlotte applies her expert business knowledge and vast corporate experience to assisting smaller businesses to grow and be more profitable. Altitude Consulting works with Charlotte on a consistent basis; reviewing the business and importantly, looking for opportunities to improve revenue performance. We like to have a minimum of one face to face strategy session per month with Charlotte. This ensures goals are attained and that new ideas are continuously introduced to evolve the business. Altitude's business has expanded and its revenue has grown significantly over the past twelve months. We attribute Charlotte's coaching, business insights and support to our companies’ success and look forward to working with her as we continue to grow Altitude. "
Gillian Fox, Owner, Altitude Consulting International Pty Ltd
" OneBuild Pty Ltd commissioned Aide de MD to assist a number of middle managers with their new roles in senior management. Charlotte was able to assist these managers in better understanding their new position descriptions and what was expected of them in a more senior position. Charlotte’s HR skills became apparent as she was able to get these managers to open up so that she was able to get to the core of any misgivings or stress about their new positions. The benefit for One Build and our new senior managers was that they became confident in their roles and had a sounding board if there were any uncertainties whilst knowing that there would be complete confidentiality. It is my belief that at least one of these managers may have found the transition to senior management a bridge too far without the assistance of Charlotte. All of these managers are still in their senior roles and performing extremely well. I would not hesitate in recommending Aide de MD for similar HR consulting. "
Tom Silk, Managing Director, One Build Pty Ltd
" At the time Charlotte joined GOW, our business required someone to put in place some order and organisation around HR initiatives (employee reviews, training & development, etc), business services (legal, insurance, standard contract renewal, etc) and managing our business support team. Charlotte did a great job establishing systems and process/procedure across these business service related areas. "
Andrew Gemmell, Director, Gemmell Ovenden Walsh Recruitment
" When Charlotte first told me about her new business venture I was delighted that someone was finally offering this much needed and rare service in Australia. I have now worked on and off with Charlotte for two years plus and at all times found her able to grasp concepts quickly, offer intelligent solutions and above all, listen. "
Fraser Brown, Director, Global Solutions
" Charlotte has a very broad skill set and wide ranging experience which makes her an excellent internal resource. She is an active listener and, although very wise, does not try and solve the problem for the staff member. She will listen, ask pertinent questions, and work through the issue with you until you come up with your own solution. Charlotte worked in the business in an Operations/HR/Business mentoring role and ensured an extremely supportive environment for all staff. She is highly approachable and her natural warmth encourages staff to 'get comfortable' discussing topics that may otherwise go undiscovered. I highly recommend Charlotte for any business. I worked with her in the recruitment sector but her skills are transferable to any organisation. "
Jennifer Bartlett, Executive Manager, Commonwealth Bank & Trust worked directly with Charlotte at Gemmell Ovenden Walsh
" Aide de MD is the perfect solution for me as a small business owner. I had been used to working in larger companies throughout my career where everyone had specialist roles so setting up Belle Porschelle required pulling together a variety of skills and working 24/7. I soon realised that it was not physically possible to do absolutely everything and that I was not allowing the business to grow as best I could. Charlotte knows a lot of excellent professionals and has put me in touch with some valuable contacts to improve efficiency and enable me to focus on sales and over viewing the business which has in turn improved performance. We meet monthly and I find this an excellent time to discuss with a like-minded peer various business initiatives and ensure that I have a dedicated timeframe to complete objectives from the last meeting before the next one! I highly recommend Aide de MD and Charlotte to any SME looking to ensure they run a truly effective business across all facets. The confidence she can provide with decision making is invaluable. "
Reika Roberts, Belle Porschelle
" Lunge Yoga studio had been opened for about a year or so when I engaged Charlotte and at the time I thought things were running smoothly, but I knew there was space for improvement but not sure how to go about it or what needed improving. I always thought there was something I might not already know, that could make the business work better, earn more, etc, but beyond that also find more life balance as well - being in the Yoga and Natural Therapies business. In a relatively short time of working with Charlotte I saw a positive difference in how the business was run and also with my interactions with clients and staff. Running the business side of things felt a lot smoother and less challenging and best of all I found more time to bring back balance as a whole into my own life. This was very important to me to achieve both balances in business and personal affairs as this is the message I give to the clients at Lunge Studio; and so wanted this reflected in my own life. With Charlotte’s assistance the running of Lunge Studio business became a lot simpler and I feel that life-balance was restored as a result. Lunge Studio is about restoring a natural balance back into people lives. Once the business running became more efficient with Charlotte’s guidance I was able to restore life-balance as well. "